13

Jul

How can I ensure the success of a call center business?

Posted by admin  Published in Small Business

Jackie asked:


I and a number of my friends pool together our resources to put up a call center business. What should we do to ensure its success?

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3 users responded in this post

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Great Scott said in July 14th, 2009 at 9:08 pm

Hire people who speak English as a first language.

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cassidys_mum22 said in July 16th, 2009 at 11:55 am

Don’t hire staff with indian accents because they will automatically be hung up on. And don’t do it in Australia because we have a DO NOT CALL register and it is illegal to call registered phone numbers, like me : )

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Maxine said in July 17th, 2009 at 3:50 pm

I think you should first consult with those who already have a running call center. Ask them for advice and tips. You can also seek the assistance of businessmen who are engage in this type of investment.
Few days ago I come across an article that could answer your question. Just visit the link provided below. Good luck!

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